When it comes to delivery, your privacy is our highest priority . Because we understand that the wellness products that we are dealing with are of extremely personal nature. And we believe that today’s moderate fun loving Indian customers has right to have fun and enjoy with these love accessories without the fear of scrutiny and embarrassment.
When it comes to privacy, we believe it to be of extreme importance. This is especially true, when you shop for products that are of an intensely personal nature. It is this belief, coupled with our desire to help you keep the spark of love kindled that has led to the creation of India’s Latest and most discreet website for the purchase of personal products.
The shipping charges will stay the same irrespective of the size of the order. Even if it costs us more to ship your order to you, we bear the extra cost.
The total shipping charge for your order will be displayed once you proceed to check out.
Octroi charges wherever applicable is prepaid and not to be borne by the customer.
It is our endeavor to ship all items in your order together; however, this may not always be possible due to product characteristics, or availability. Also, there may be restrictions on accepting orders for certain pin codes where shipping is not possible. In such scenarios, the order will not be accepted online and message will be displayed requesting to provide an alternate pin code.
Currently, each order may be shipped only to a single shipping address. If you wish to ship products to different addresses, you need to place multiple orders.
In instances where the customer places multiple orders within a day or two, we might combine orders and ship them together.
Please e-mail us at (our mail ID) if you have any questions regarding our shipping policy.
Cash On Delivery
Cash On Delivery (COD) is another convenient way you could buy products off our website. It’s simple really, you browse through the site, select a product and click the COD option during check-out.
We’ll ship the package to your doorstep in a discreet package. When we say Discreet, we absolutely mean it. Nobody will know what you’ve ordered, not even the delivery guy. We ship our products in a standard box, which has only your name and address details on it. We don’t even brand the box with any logo.
We may send or provide the tracking URL of the courier so that you can track the delivery yourself
We pack your order in a tamper-proof plastic bag or card board box depending on the size of your order. We don’t put any indication of product/website name on the packaging box*. This ensures complete privacy of your order and safeguards the quality and packaging of your order. This is done FREE OF CHARGE.
We won’t be mentioning www.lovedoll18.com on the package anywhere to keep your privacy intact. The sender name and address will be of our parent company. For obvious reasons we are not displaying the name of our parent company here at publicly.
*In case of an order having certain products which may be partly inflammable, etc, we may have to provide a letter to the courier company mentioning the exact contents of the pack depending on the size of the package due to security reasons. For the rest of the products, the declaration will mostly be generic in nature to keep the privacy intact.
In case of COD order, we shall be attaching the invoice with the package mentioning the generic name of the product category like – garments, personal care, etc.